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Q:WHAT IS A SUPPLEMENT?

4/29/2015

 
A: A SUPPLEMENT IS TYPICALLY AN ESTIMATE FOR HIDDEN OR ADDITIONAL DAMAGE, NOT DISCOVERED DURING THE INITIAL VISIBLE ESTIMATE. SUPPLEMENTS AND HIDDEN DAMAGE ARE A NORMAL OCCURRENCE WITH HARD IMPACT DAMAGE BECAUSE TODAY’S VEHICLES ARE DESIGNED TO CRUSH FROM THE “OUTSIDE-IN” IN ORDER TO PROTECT THE OCCUPANTS. IF A SHOP FINDS ADDITIONAL DAMAGE, IT WRITES A SUPPLEMENT AND NOTIFIES THE INSURANCE COMPANY OR CUSTOMER FOR APPROVAL TO CONTINUE WITH REPAIRS. 



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"The people at Legend are fantastic. They do what they say they are going to do, they do a good a job, they charge reasonable prices. I'm very impressed with Legend. They are such pleasant people there; the people that work on the cars and the young woman at the desk. They are just awesome." ​- Jim & Cindy P.
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